Terms of Service

Terms of Service for Sharjeel Jewellers

By accessing or using the services provided by Sharjeel Jewellers, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website or services.

1. Introduction

Sharjeel Jewellers offers high-quality jewelry products for sale through its website and physical store. These terms govern the use of our website, services, and products, including all transactions.

2. Product Availability

  • Product Descriptions: We strive to provide accurate descriptions, images, and specifications of all our products. However, we cannot guarantee that all information on the website is always complete or error-free.
  • Availability: All products are subject to availability. In case an item is out of stock, we will notify you and offer alternatives or a full refund.

3. Orders and Payments

  • Order Confirmation: When you place an order, you will receive an order confirmation email. This email confirms that we have received your order, but does not signify our acceptance of it.
  • Payment Methods: We accept various payment methods, including credit/debit cards, online payment systems, and other payment gateways. Payments must be completed in full before the shipment of products.
  • Pricing: Prices for our products are listed in [insert your currency]. We reserve the right to change the prices of products at any time without prior notice.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated at checkout based on your location and the delivery method selected.
  • Delivery Times: Delivery times depend on the shipping method chosen and the destination. While we aim to process orders promptly, we cannot guarantee specific delivery dates.
  • Shipping Issues: If there is an issue with your delivery, such as damage or delays, please contact our customer service immediately for assistance.

5. Returns, Refunds, and Exchanges

  • Returns: Please refer to our [Return and Refund Policy] for detailed instructions on how to return products and under what conditions returns are accepted.
  • Refunds: Refunds will be processed according to our refund policy. Please ensure that the returned items meet the requirements for a full refund.
  • Exchanges: Exchanges are accepted under specific conditions, as outlined in our Return and Refund Policy.

6. Customization and Special Orders

  • Custom Jewelry: Customized jewelry (including engraving, resizing, or special orders) is made to your specifications. Once an order is confirmed, it cannot be canceled or refunded, unless the item has a defect or error.
  • Lead Time: Customized items may require additional processing time, which will be communicated to you at the time of order.

7. Privacy and Data Protection

  • Personal Information: By using our services, you consent to the collection and use of your personal information as described in our [Privacy Policy].
  • Data Security: We employ industry-standard security measures to protect your data and transactions. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Intellectual Property

  • Ownership: All content on our website, including text, images, graphics, logos, and trademarks, are the property of Sharjeel Jewellers and are protected by intellectual property laws. Unauthorized use of this content is prohibited.
  • Licenses: You are granted a limited, non-transferable, and revocable license to access and use our website for personal purposes, in compliance with these terms.

9. Limitation of Liability

  • Disclaimer: Sharjeel Jewellers is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Product Defects: If a product has a defect, we will either repair or replace the product as per our return and warranty policies. However, we do not accept liability for damages caused by misuse, accidents, or alterations made to the product.

10. Modifications to Terms and Services

Sharjeel Jewellers reserves the right to modify or update these terms at any time without prior notice. Any changes to the terms will be posted on this page, and the effective date of the new terms will be updated at the top.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [insert your country or region], and any disputes will be resolved in the courts of [insert your city or region].

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

  • Email: sharjeeljewellery32@gmail.com
  • Phone: 03362497267
  • Address: Saddar United Bakery Dawood Putha Road Karachi