Privacy Policy

Privacy Policy for Sharjeel Jewellers

At Sharjeel Jewellers, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store. By using our services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or make a purchase:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
  • Transactional Information: Details about the products you purchase, payment methods, and shipping preferences.
  • Usage Information: IP address, browser type, and browsing activities on our website (through cookies or similar technologies).

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Transactions: We use your personal and payment information to complete your purchases and fulfill your orders.
  • Customer Support: To respond to your inquiries, provide customer support, and handle returns or exchanges.
  • Marketing Communications: With your consent, we may send promotional offers, updates, and newsletters. You can opt-out of these communications at any time.
  • Improving Our Website: To analyze user behavior and enhance the functionality and user experience of our website.
  • Legal Compliance: To comply with legal obligations or resolve any disputes.

3. Data Security

We take the security of your personal information seriously and employ a variety of security measures to protect it:

  • Encryption: We use SSL encryption to secure your personal and payment information during transactions.
  • Access Control: Only authorized personnel have access to your personal data.
  • Third-Party Services: We work with trusted third-party service providers (such as payment processors and shipping companies) who may need access to your information to complete transactions. These providers are obligated to keep your data secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: To third-party companies that provide services on our behalf, such as payment processing and delivery services.
  • Legal Requirements: If required by law or in response to legal requests, such as subpoenas, we may disclose your information to comply with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files that help us remember your preferences and improve our website’s performance.

  • Types of Cookies Used:
    • Essential Cookies: To enable basic website functionality.
    • Performance Cookies: To analyze website traffic and improve our content and user experience.
    • Advertising Cookies: To personalize marketing and ads based on your interests.

You can control cookie preferences through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal information and ask for corrections if it is inaccurate.
  • Opt-out: You can opt out of marketing communications at any time by clicking the unsubscribe link in the emails or contacting us directly.
  • Delete Information: You can request the deletion of your personal information, subject to legal and contractual limitations.

7. Changes to This Privacy Policy

Sharjeel Jewellers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be reflected at the top of the policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

  • Email: sharjeeljewellery32@gmail.com
  • Phone: 03362497267
  • Address: Saddar United Bakery Dawood Putha Road Karachi